We are totally committed to providing our customers with the best possible customer service.

If you are not totally happy with your purchase we can offer an exchange or refund provided the goods are returned to us within 14 days of receipt, unused and in their original condition with any labels still attached.

We can not exchange or refund items that have been worn or damaged. We can not offer refunds on personalised or customised items. Shipping charges are not refundable.

Returns Procedure

Return the unused goods to us within 14 working days of receipt with the invoice to our returns address (below), and a note to let us know whether you require an exchange or refund, if you require an exchange then let us know what size/colour you need.

Returns Address

Batch1
Unit 6A
Green Lane Business Park
238-240 Green Lane
LONDON
SE9 3TL

 

Please note that the goods are your responsibility until they reach us. For your own protection, we recommend that you send the goods using a recorded and insured mail service.